Page 22 - mro-business-today-01-07-2024

SPECIAL STORY

From classroom to tarmac:
The role of hands-

on training in

aviation

ffective ground handling
lies at the critical heart of
the safety and efficiency of
aircraft operations. Service
Edelivery needs to be timely,
professional and risk averse. That is
why it is essential that those employed
in the many complex processes that
ground handling is composed of, from
checks to refuelling, to cleaning and
baggage handling need to be properly
trained, primed and ready for the job.
Efficient ground handling is contin-
gent upon the precision co-ordination
of several processes to ensure quick
turnaround in what is a heavily time
sensitive environment. Indeed, the
importance of good ground handling
staff cannot be overstated. That is
why it is crucial that trainers in the
field have the right level of practical
knowledge needed to prepare ground
handlers for the demands that will be
placed upon them.
To this end, trainers need to be ready
not only to take their training into the
field, but to experience things first hand
for themselves. This is something that
Johanna Gittne Jerrstedt, a Leader-
ship Trainer from Swedish business
education company Framfot is keen to
acknowledge the value of: “For me as a
trainer it’s very valuable to understand
the operational part of the business to
be able to teach strategically. By visit-
ing the company and participating in a
walk-a-mile day, I am able to gain many
new perspectives that I can then bring
into the training room.”
The training team at Aviator Airport
Alliance are also very much advocates

22 01 July, 2024 www.mrobusinesstoday.com