Page 5 - mro-business-today-01-07-2024

EXCLUSIVE INTERVIEW

and logistics professionals operating out Ans:- With above 758+ commercial air- the Aviation Logistics Network is an in-
of 20+ location in India and 64 offices planes in service as on early 2024 and dependent association of international
globally. with this number ever increasing, the logistics service providers, all of which
service life of an aircraft depends upon specialize in the transportation of
Q - What are the primary air freight one goal: Flying. In an industry where time-critical freight for the Aerospace
services offered by Continental Carri- downtime and losses are measured in Industry. Apart from combining their
ers, and how do they cater to different hours, sometimes every minute counts, resources and skills, the co-operation
customer needs? we know that. Thus, we have focused within this global organization primarily
Ans:- We offer cost effective, time our entire range of Aviation Services for focuses on the flow of communication
definite, and reliable services. Having precisely these moments. Our Aviation and direct action during exceptional
access to sophisticated and easy to Services expertise is a result of the fol- logistics cases.
use web-based shipment trackers that lowing: With currently about 350+ stations
provide us real-time updated status Ó A network of specialists, with a around the world, our network structure
of shipments anytime and anywhere presence in over 64 countries and a provides a high degree of localized
across the globe. Online connectivity strong workforce trained and sensi- decision-making skills, when attending
with airlines and Airport authorities en- tized with the requirements specific to and monitoring individual freight
sures faster communications, bookings to Aviation sector including 24/ 7 solutions, so your time-critical deliver-
and upliftment of shipments. availability. ies arrive quickly and smoothly.
Ó A network of platforms in key areas With a common aim and understand-
Q - How does your long-standing such as China, Hong Kong, Singapore, ing across the 60+ geographies we all
relationship with major airline carriers Japan, Australia, UAE, UK, France, speak the Aviation language thus our
benefit your customers? Germany, and USA where most of the offerings which could be export from
Ans:- As one of the oldest IATA our long manufacturers and OEMs are located, India or import into India or even a third
standing relationship with all major and complying fully with aeronau- country movement is standardized with
airline carriers enables us to offer direct tics industry standards, our facilities the common notion of Cost Effective,
and ‘consolidation’ services, for various are perfectly suited to the storage timely and Secure execution of Aviation
destinations with confirmed space al- and handling of large volumes and natured cargo.
location at the most competitive rates. for value-added operations such as
packaging, DG certifications, scan- Q - Who are some of the notable clients
Q - What role does your web-based ning, sorting etc. and partners that Continental Carriers
shipment-tracking system play in en- Ó Dedicated 24*7 desk operating out works with in the aviation industry?
hancing customer satisfaction? of DEL, HYD, BLR and BOM we cater Ans:- With almost 15 years of experi-
Ans:- One of the most critical to quality and service global and local require- ence in Aviation services we and our
parameters is effective solution with ments of our prestigious customers. partners globally have provided innova-
transparent approach on cargo han- Ó We provide special equipment to tive solutions. We provide dedicated
dling, Our web based easy to function our customers whenever desired and and integrated solutions to rationalize
interface enables customers to keep ensure all customs procedures and logistic support requirements and opti-
a track of their shipments , however documentation works are completed. mize cost-effectiveness to:
a dedicated AOG desk team which Our services also include cargo Ó Aircraft manufactures
operates in rotation of 24*7 also send lashing, chocking, loading, etc. We Ó Government, Defense and Space
regular updates such our customers are are well-versed with open top, flat Research contractors
as updated as us on their cargo status. rack and other special equipment Ó Multiple top airlines and operators in
movements involved in project the world
Q - How does the EDI interface enhance movements. Our team of experi- Ó Almost all the major OEMs
your operations with airlines and air- enced multimodal operators and Ó Fastest growing Engine MRO compa-
port authorities? engineers are extremely ‘hands-on,’ nies
Ans:- Our Interface exchanges real time with their approach and understand Ó A large number of Parts Distributors
information with various carriers/ liners the delicate, yet high value nature of
and keep tracking updated for our cus- goods that are transported through Q - What are the future plans for Con-
tomers to check, this enables us and our this mode. tinental Carriers in terms of expanding
customers to effectively manage their services and geographical reach?
assembly line and or their line checks Q - With a presence in over 60 coun- Ans:- We resonate with Go with Local
as we understand work in partnership tries, how does Continental Carriers and such we are heavily focused on de-
with our customers over their deadline. ensure consistent service quality veloping and expanding our Reach in In-
across different regions? dia. With our partner reach programme
Q - How does Continental Carriers Ans:- Continental Carriers Pvt Ltd is we have presence across the globe and
tailor its services specifically for the the one of the founding members of such our aim is to expand in India and
aviation industry? Aviation Logistics Network, Since 2006 neighboring countries

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