Through the MRO Insider platform, Real Alpha Flight will deliver fuel, handling, permits, and other services to flight departments traveling in the region.
MRO Insider, a tech-based company with a network of service providers across many sectors of business aviation, has announced the addition of 51 Fixed-Base Operators (FBOs) to the company’s platform’s latest price quoting feature. This latest addition brings the total number of MRO Insider FBOs to 68 since going live in 2022. Through the MRO Insider platform, Real Alpha Flight will deliver fuel, handling, permits, and other services to flight departments traveling in the Mexico and Central America region.
Andy Nixon, President, MRO Insider states, “Our team in Mexico has done a fantastic job of onboarding participating FBOs in the region, the business leaders are energized by the fact they no longer have to give a per gallon kickback to contract fuel and other programs out there, instead they will pay us a flat fee, no matter how many services the customer requests. To streamline alternatives for the operator, the app request pings all FBOs on our network within 100nm of the destination. This allows FBOs to get in front of and possibly move the business to their ramp, driving competition between FBO chains with unlimited marketing resources. It also gives the operator a road map to the best services for that particular trip.”
Fixed-Base Operators (FBOs) are visible on the MRO Insider live map, giving operators visibility to the services available in each region of the world. This also includes the option to send requests directly to the FBO or provider of their choice. FBOs are notified through e-mail and mobile push notifications when operators are searching for fuel, hangar space, lavatory service, transportation, and more within the app.
The FBO responds within the app directly to the operator. Pricing, customer reviews, and other pertinent details are included in the FBO. The average response time through the MRO Insider platform is less than 10 minutes, which may include a quote or a message from the FBO. No initial fee is charged for the FBO to sign up. MRO Insider has a goal of surpassing 100 FBOs in 2022, which will include international locations as well.
