Gandhi Automation is an Indian company that has been a leader in the entrance automation and loading bay equipment industry for over 26 years. The company offers a wide range of solutions, including motorized shutters, large access doors, and loading bay equipment, and is known for its quality and reliability. Gandhi Automations conducts third-party quality tests to ensure product quality and is certified by TUV NORD and CE. In terms of future trends, the company believes that automation and smart technologies will play a significant role in logistics and MRO activities, which will enhance productivity and business.
The company has a successful track record of exporting products to 64 countries worldwide, and it tailors its offerings to meet the diverse needs of customers from different regions. Sustainability is a growing concern for businesses, and Gandhi Automation is taking steps to minimize the environmental impact of its products and operations. For hangar doors, Gandhi Automations has a big manufacturing set up and approaches the need for regular maintenance, repairs, and overhauling to ensure efficient day-to-day operations. MRO Business Today in conversation with Sanjay Lal, General Manager, Project Sales, Gandhi Automation. Read On………
Q – As a leader in the entrance automation and loading bay equipment industry, what sets Gandhi Automations’ products apart from those of your competitors? Can you share some insights on how your company ensures quality and reliability in your offerings?
Ans – Gandhi Automations (Pvt.) Ltd. is an Indian company working in the entrance automation and loading bay equipment industry for the last 26 years. Imagine when our Indian market was using only manual shutters, Gandhi Automations pioneered motorized shutters in India and today 60% market is motorized shutters. If you talk about hangar doors or large access doors, we are the only company in India, manufacturing various permutations and combinations of these doors such as Vertical lifting fabric doors, sliding hangar doors & Crane doors. Each and every company in the world vouch for its quality, but when customers widely accept your product, and it is repeatedly demanded by them, then it confirms the product is of quality. In our case, we conduct a third-party quality test to confirm our quality on the specified parameters. Our products are certified by TUV NORD & CE. Our age in the industry (more than 26 years) depicts our reliability because 90% of our customers are our repeat buyers. Secondly, Service is also an important aspect to be reliable in the market and the cost of service should not be exorbitant which we ensure to customers by maintaining spares and other aspects.
Q – With the increasing demand for automation and smart technologies, how do you envision the future of entrance automation and loading bay equipment? How is Gandhi Automations adapting to these changes and staying ahead of the curve?
Ans – We all know technology is playing a key role and it also benefits us in a big way. After Covid-19, there are many industries in the transformation stage in terms of demand, operation, and practice. Currently, we are seeing sea changes in logistics and MRO activities in India and across the globe. These two areas where automation will be playing an important role in changing their way of working, which will enhance their productivity and business. We have aligned ourselves with these companies for upgrading their automation requirement and to upgrade their supply chain process. We work with customers to know their exact requirements and then our design and development team helps to devise that product. In our case, most of the products are customized hence we support our customers in designing their products or solution and we also suggest various solutions to them from our product portfolio, which helps customer to make a right choice and decision. The close interaction with customer is helping us to grow exponentially and to maintain our leadership position in our industry.
Q – Gandhi Automations has a successful track record of exporting products to countries worldwide. Can you shed some light on the unique challenges and opportunities you face in international markets? How do you tailor your offerings to meet the diverse needs of customers from different regions?
Ans – Gandhi Automations has completed projects in 64 countries to date. We are a Govt. of India star export house. We manufacture a wide range of entrance automation solutions and loading bay equipment. Our dedicated Hangar Door division has the skillset and expertise to service clientele across applications such as Military Aviation, Defense Aviation, Commercial Aviation, Shipbuilding, Shipyards, and more. We are the only company in this domain that manufactures both – Vertically Lifting Fabric Hangar Door and Sliding Hangar Doors. These doors are designed and customized per the customers’ requirements, usage, site conditions, expected wind loads, and other parameters. Our manufacturing scale, precision engineering, advanced technology, and unparalleled customer service set us apart.
Quality matters; Gandhi Automation has always held that the caliber of its products best reflects the standing of the business in the marketplace. All our products have CE certification and meet EN standards.
Fastest and Smartest- Fastest production turnaround times are highly demanded by international markets, and the product delivery is one of the primary requirements. Gandhi Automation Pvt Ltd has a state-of-the-art manufacturing facility in Mumbai, having an ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 certified company, and products manufactured are CE Certified.
Service and Aftersales- Being a company involved in international business, it is necessary to have a local partner in each of these markets to service your products. Gandhi Automations has a network of qualified and accredited dealers to cater to their international business.
Q – Sustainability is a growing concern for businesses across all industries. How is Gandhi Automations addressing this issue, and what steps are you taking to minimize the environmental impact of your products and operations?
Ans – Sustainability across industries is really a matter of concern and rules of business are taking a new route in all major industries due to automation, IoT, AR& VR, AI & ML, and Data management. We as an Indian company working on two principal reach and customized Solutions. Being an engineering company, we work on reverse engineering processes and try to fulfill the demand of the customers.
Q – Hangar doors are essential for airports, airlines, and aircraft companies. Can you discuss how Gandhi Automations approaches the need for regular maintenance, repairs, and overhauling of these doors to ensure efficient day-to-day operations?
Ans – We have a big manufacturing (4,50,000 sq. feet) set up near Bhiwandi., Mumbai. The quality of products and services is an important aspect and to take care of our esteemed customers, we keep spares stocks for 12 to 15 years. We also have a 24X7 customer satisfaction cell where in customers can lodge their issues and our ground-after-sales team visits to rectify the problem. Apart from the above activities during the warranty and AMC, our team has a set calendar to visit our esteemed customers for the overhauling of these doors.
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Timely service by our team keeps our product in good condition at the customer’s place.
