The program covers maintenance, parts, freight, labor, and even rescue teams, guided by Embraer’s OEM expertise and support.
Embraer and Avantto made a joint announcement of the signing of a contract for the Embraer Executive Care Program to support Avantto’s Phenom executive jet fleet during LABACE 2022. Avantto, the leader in the aircraft sharing business in Brazil currently operates a fleet of seven Phenom jets, four of which are Phenom 100s jets and three Phenom 300s jets. Currently, more than 700 aircraft are part of the Embraer Executive Care Program around the globe.
The Embraer Executive Care Program completed 15 years of being in service in 2021. The support service is a comprehensive airframe maintenance program carefully designed and managed by Embraer that provides a simple and predictable way of budgeting aircraft maintenance costs. Planning, budgeting, and support are rolled together under a fixed monthly fee. Additionally, an hourly sum is charged for flight-hours flown to make support straightforward and simple for customers to manage. The costs for scheduled and unscheduled maintenance items are informed upon enrollment in the program.
“Relying on the manufacturer’s support and service expertise is always the smartest solution for the customer. Even more so in the case of Embraer Executive Care, with which we can plan maintenance costs way in advance and without surprises, which ultimately ends up also benefiting our customer as we can offer extremely competitive prices for our aircraft’s sharing business model,” said Rogério Andrade, CEO and Founder of Avantto.
The Embraer Executive Care Program can be tailored according to one of three coverage options: Prime Parts, Standard and Enhanced. The program covers maintenance, parts, freight, labor, and even rescue teams, guided by Embraer’s OEM expertise and support. Throughout a five-year cycle, the benefits of the program include savings compared to the actual costs of scheduled and unscheduled events in the same term, providing a hedge against price inflation, and ease of doing business with Embraer and their partners. Embraer also offers preferred pricing for customers enrolled in Executive Care for various services.
“Avantto has been a great partner of Embraer, and we are glad to extend our collaboration to support its Phenom fleet in Brazil. The Embraer Executive Care Program provides the best value for our customers, and we continue to grow and improve the service based on feedback that we receive every day. This is all part of our commitment to put our customers first and provide the ultimate experience in business aviation,” explains Marsha Woelber, Vice President of Worldwide Customer Support & Aftermarket Sales, Embraer Services & Support.
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With a portfolio of over 400 active users, Avantto does an average of 1,400 monthly take-offs (for both jets and helicopters) and flies over 850,000km per year. Embraer has delivered more than 8,000 aircraft. On average, about every 10 seconds an aircraft manufactured by Embraer takes off somewhere in the world, transporting over 145 million passengers a year.
