Delta is enhancing the in-flight entertainment experience with its new seatback screen platform, known as Delta Sync, which is being tested on select Airbus A321ceo jets.
Delta, the leading global airline serving flyers around the globe is enhancing the in-flight entertainment experience with its new seatback screen platform, known as Delta Sync, which is being tested on select Airbus A321ceo aircraft. This development is part of Delta’s journey to provide passengers with a more personalized and enjoyable in-flight experience. Delta’s commitment to elevating the onboard experience is part of a broader effort to create new ways for passengers to stay connected, entertained, and rewarded throughout their journey. The airline’s focus on personalization and innovation in entertainment is setting a new standard for in-flight experiences.
As passengers look for more tailored and enjoyable journeys, Delta’s Delta Sync platform, combined with SkyMiles Membership, offers a promising solution to cater to these evolving needs. The future of in-flight entertainment is becoming smarter, more personalized, and more engaging with Delta Airlines.
Delta Elevates In-Flight Entertainment with Smart TV Features
Delta Airlines is taking the in-flight entertainment experience to the next level with its innovative Delta Sync seatback screen platform. This cutting-edge technology is set to transform how passengers enjoy their time in the air, offering a range of smart TV features and personalization options designed to make the journey more enjoyable and rewarding.
The airline is currently testing the Delta Sync platform on select Airbus A321ceo aircraft, with plans to expand its availability to additional planes in the near future. This move is part of Delta’s commitment to redefining the in-flight experience and curating the ultimate platform for passenger discovery and entertainment.
One of the key features of Delta Sync is the integration with the airline’s SkyMiles Membership program. This integration allows SkyMiles Members to unlock a host of personalized features and content, making their time in the air more enjoyable and engaging. Members can enjoy a refreshed look and feel, access to smart TV features, and a wide range of best-in-class content.
“Customers flying on Delta today can enjoy more ways to meaningfully connect and discover than ever before,” said Ranjan Goswami, Senior Vice President – Customer Experience Design, Delta. “Just this year, we added fast, free Wi-Fi on most domestic mainline routes, exclusive ways to engage mainstay brands in-flight, and now an all-new way of enjoying in-flight entertainment that brings a smart TV experience to the sky that is similar to their favorite streaming service at home. Our customers have told us what they want to do on board: watch the latest box office hits, engage in brain-stimulating activities and games, stay connected with loved ones and be productive with work and other commitments. It’s about giving customers the freedom to discover their next favorite moment at 30,000 feet – and it unlocks the minute you become a SkyMiles Member,” he further added.
The smart TV features include functionality that remembers where passengers left off in a movie, the ability to create a list of favorite movies and TV series, and much more. This personalized experience is designed to mimic the convenience and ease of use that passengers are accustomed to with streaming services at home.
To access these features, passengers simply need to follow a two-step prompt on their seatback screen to connect their SkyMiles account to the personalized experience using the Fly Delta app. This seamless authentication process ensures that passengers can quickly access their personalized content and settings.
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Delta is initially deploying the Delta Sync platform on its Airbus A321ceo aircraft, with plans to expand its availability across the entire fleet of this aircraft type by the end of the year. This means that more passengers will soon have access to this state-of-the-art in-flight entertainment experience.
