26 November 2020: Delta has paired with Lysol to enhance their safety standards and cleaning procedures across aircraft and at airports. In a sincere attempt at putting the passengers at ease when it comes to hygienic flight, Delta has advanced their disinfection protocols on the ground as well as air. Flight attendants are provided with Lysol Disinfecting Wipes to use on high-touch areas on our aircraft, including lavatories. Earlier this fall, agents at all of Delta’s US airports began using the wipes to clean customer-facing areas in check-in lobbies, at the gates, and elsewhere throughout the terminal.
Jon Litzenberger, Delta’s Managing Director – Global Cleanliness said, ““Lysol’s focus on customer service and excellence, as well as their forward-looking innovation, mirrors Delta’s commitment to the same. This is the perfect partnership to look at cleaning well into the future.”
The Lysol team performed meticulous walk-throughs of Delta ticket counters, gate areas and baggage claims; observed the cleaning procedures on-board an aircraft; and led focus-group discussions with Delta flight attendants and customer service agents, all to help inform their recommendations for new products and protocols.
After the visit, said Marcia Bole, Lysol’s Vice President of Research & Development Operations said, “We are able to better understand, What are the various surfaces made of? What are the combinations of interactions between employees and passengers? And what are the products we would recommend for the best disinfection…to provide consumers with peace of mind?”
Delta and Lysol first announced their partnership in July, pairing Delta’s strength in safety and operational rigor with Lysol’s 130 years of germ-kill expertise and innovation to continue improving on Delta CareStandard protocols launched during the COVID-19 pandemic.
