14 October 2020: Bombardier is all set to transform its Singapore Service Centre at Seletar Aerospace Park into a high-capacity, one-stop-shop super centre, offering customers a full gamut of services required throughout an aircraft’s life. In this process, Bombardier has joined forces with Jetex to establish a world-class fixed base operator (FBO) experience and ground handling systems to provide operators and passengers with seamless service from arrival to departure.
“We are thrilled to collaborate with a service provider of this calibre as part of the expansion of Bombardier’s Singapore Service Centre, a key hub for business aviation in the Asia-Pacific region,” said Jean-Christophe Gallagher, Executive Vice President, Service and Support, and Corporate Strategy, Bombardier Aviation. “Jetex shares Bombardier’s commitment to delivering the exceptional service that customers demand and deserve.”
“We’re optimistic about the possibilities for growth in the Asia Pacific region and very excited to be adding Singapore to our network,” said Adel Mardini, Founder and CEO of Jetex. “In 2019, Singapore experienced very strong demand for private jets. They had an increase of 16 per cent compared to 2018. So, we’re going to meet the rising demand with an exceptional FBO and exemplary operational support. Bombardier shares our high standards for service, so the collaboration is a natural fit,” said Mr. Mardini.
This highly anticipated step brings the Bombardier Singapore Service Centre into the worldwide Jetex private terminal and ground handling network, with access to the company’s international flight planning and trip support services. This collaboration leverages Jetex’s award-winning service and ground handling systems with Bombardier’s strong local and regional presence in Singapore.
“Both Bombardier and Jetex have a long heritage and many years of private aviation expertise. Leveraging the strengths of both companies, we look forward to offering the finest facilities and delivering more value to our customers in Singapore and in the wider Asia-Pacific region,” added Mr. Mardini.
Bombardier’s ground handling staff will benefit from the state-of-the-art Jetex Global Trip Manager platform, allowing Bombardier to provide seamless aircraft services, security and baggage control, as well as real-time billing. Operators and passengers will enjoy a top-quality, consistent and reliable experience as they travel between Jetex private terminals worldwide.
Singapore becomes Jetex’s fourth destination in Asia-Pacific after Tokyo (Haneda and Narita) and Osaka.
