Bombardier introduces a customizable maintenance program offering budget predictability and complete coverage for government and special mission aircraft operators.
Bombardier, a global leader in the business aviation industry, has revolutionized its approach to maintenance solutions for government and special mission aircraft with the introduction of Smart Services Defense. This innovative program caters specifically to the needs of high-utilization fleets operating under unique profiles, such as medevac, head-of-state transport, and various government operations.
Understanding the diverse demands of these sectors, Bombardier designed Smart Services Defense to provide comprehensive cost-per-flight-hour coverage. This program ensures budget predictability for essential aircraft parts and maintenance, offering peace of mind to operators managing critical missions.
The program leverages Bombardier’s extensive experience, drawing upon their 35-year legacy in cost-per-flight-hour solutions. This expertise translates into a program that safeguards clients from unexpected maintenance costs, fostering a reliable and predictable budgetary framework.
Paul Sislian, Executive Vice President, Aftermarket Services & Strategy, Bombardier said, “Bombardier’s Smart Services Defense is the perfect solution for our special mission, medevac, head-of-state and government operators who want an easy option when it comes to all their maintenance needs, offering budget predictability and cost protection. Smart Services Defense customers can also choose from a wide selection of optional maintenance and operations cost offerings to design a program for maximum peace of mind. With Smart Services Defense, customers receive an enhanced cost coverage package that is customizable to their needs – and backed by Bombardier’s more than three decades experience with cost-per-flight hour solutions.”
Furthermore, the program allows for customization. Clients can choose from a wide array of optional maintenance and operational cost offerings, enabling them to tailor the program to their specific requirements and maximize operational peace of mind. This level of customization ensures each operator receives an enhanced cost coverage package meticulously designed for their unique needs.
Smart Services Defense goes beyond basic coverage. The program offers complete maintenance cost coverage on crucial components like aircraft systems (both scheduled and unscheduled maintenance), landing gear overhaul, and APU coverage for all Global platforms. Additionally, parts shipping, technical publications, a guaranteed flight-hour rate throughout the program term, and more are all included.
For those seeking even more comprehensive support, Smart Services Defense offers a selection of valuable enhancements. These include cost coverage for both scheduled and unscheduled maintenance, access to Bombardier’s Mobile Response Team (MRT) for on-site support, integration with the Smart Link Plus connected aircraft program, a High Utilization Maintenance Program tailored for intensive operations, and comprehensive on-site support provided by Bombardier’s expansive customer service team.
Also Read – WOMEN IN MRO
Smart Services Defense delivers the ultimate advantage of Original Equipment Manufacturer (OEM) expertise. The program offers exclusive access to genuine Bombardier parts, ensuring the highest quality and performance for critical government and special mission aircraft. Moreover, clients benefit from Bombardier’s comprehensive worldwide network support, guaranteeing a reliable and responsive service infrastructure wherever their operations may take them.
Question- What is Bombardier Smart Services Defense?
Answer- A customizable maintenance program for government and special mission aircraft, offering budget predictability and complete coverage.
Question- What are the benefits of Smart Services Defense?
Answer- Predictable maintenance costs for essential parts and labor, Customizable program options to tailor coverage to specific needs and Access to genuine Bombardier parts and worldwide support network.
Question- Who is Smart Services Defense ideal for?
Answer – Government and special mission aircraft operators with high-utilization fleets, including medevac, head-of-state transport, and various government operations.
