31 December 2020: Boeing recently marked their 35 years of field support for the US Army’s AH-64 Apache. Not just that, the US Army has extended the project for another five years. Under the projected five-year, USD 83.3 million max indefinite deliveries, indefinite quantity agreement, 15 Boeing field service representatives will be dedicated to the US Army’s Apache fleet.
Boeing has provided field service representatives (FSR) for the US Apache since 1985. Working side by side with Apache operators and maintainers, FSRs are located across the US and deployed with Army units at international locations. The contract includes a base award and four option years.
“Our field reps continue to be the direct, on-site technical expertise for Apache operators,” said John Chicoli, director of US Army, Special Operations and Vertical Lift Services for Boeing. “Side by side with the customer, they bring access to the entire Boeing network for troubleshooting, complex maintenance support and training the warfighter.”
Boeing’s Apache FSR team includes 100per cent veterans of the US military, with 90per cent having supported Apaches during their military career. FSRs are a direct link to the latest Boeing proprietary technical documents and have instant access to Boeing engineering to supplement technical and maintenance manuals. Boeing FSRs provide critical technical support, innovation, training and cost savings as they work shoulder to shoulder with their United States government counterparts.
