In order to restore confidence in travel, the implementation of safe and robust testing protocols remains key
20 January 2021 – Singapore Airlines has launched a One-Stop-Solution for hassle-free passengers travel. On this online portal passengers can book their pre-departure COVID-19 PCR and serology tests and receive the results online. As a part of the pilot test phase, this service is currently available to Singapore Airlines and SilkAir passengers departing from Singapore, Jakarta ad Medan with plans for further expansion.
Ms JoAnn Tan, Senior Vice President Marketing Planning, Singapore Airlines said, “Piloting this one-stop pre-departure test is part of our on-going efforts to provide passengers with a vital service during this time, as well as a more seamless pre-flight experience. By housing all necessary pre-departure information on one platform, our passengers can enjoy a much more streamlined booking experience with Singapore Airlines.”
Todd Handcock, President, Asia Pacific, Collinson said, “Our partnership with Singapore Airlines will help to enable the safe reopening of key routes for travellers and is another step forward in our aim to achieve the long-term, safe return of global travel. Covid-19 has brought challenges for businesses and individuals alike around the world, and while there’s optimism that the roll-out of vaccines will help to bring an end to the pandemic, there remains a complex road ahead. In order to restore confidence in travel, the implementation of safe and robust testing protocols remains key.”
The test results come with a QR code which will enable the airport check-in staff and immigration authorities to verify under the new digital health verification process as per ICAO and IATA norms.
SIA’s partner in this pilot is Collinson, a global leader in the provision of traveller experiences, including medical and security assistance.
