Airlines

Etihad’s step forward for regaining customer confidence in Air travel

The airline aims to evolve the relationship with Mediclinic to further simplify the home testing process for its guests as international travel restrictions are eased and more countries open their borders to inbound visitors.
The airline aims to evolve the relationship with Mediclinic to further simplify the home testing process for its guests as international travel restrictions are eased and more countries open their borders to inbound visitors.

14 July 2020: Etihad Airways have joined hands with Mediclinic Middle East to offer its UAE-based travellers a convenient COVID-19 PCR testing service at their home, or at a Mediclinic facility, prior to their travel. This initiative is undertaken on behalf of Etihad Wellness sanitisation and safety programme, recently introduced to ensure the highest standards of hygiene are maintained at every stage of the customer journey.

Some destinations may require a negative COVID-19 PCR test result before departure. Guests travelling to all Etihad Airways destinations can also make use of the Mediclinic service, as well as those crossing the Abu Dhabi border from other emirates to reach Abu Dhabi International Airport.

Dr. Nadia Bastaki, Vice President Medical Services, Etihad Airways, said: “Collaborating with world-class medical providers such as Mediclinic is vital to the services Etihad is providing its guests as part of the Etihad Wellness programme. We have a paramount responsibility to ensure those who are travelling from Abu Dhabi can do so assured in the knowledge that every effort is being made to care for them at every stage of their journey. Enabling home PCR testing will remove much unnecessary stress from the travel experience during this challenging period.

“These measures are also a reflection of those being taken across Abu Dhabi, which has been a world-leader in its response to the current COVID-19 pandemic, including vaccine research, mass testing, and community sanitisation programmes. Etihad will continue to work closely with the local authorities and partners to find innovative and convenient ways to protect our guests, and to promote secure and hygienic flying as the world slowly opens up to international travel.”

The airline aims to evolve the relationship with Mediclinic to further simplify the home testing process for its guests as international travel restrictions are eased and more countries open their borders to inbound visitors.

David Hadley, Chief Executive Officer of Mediclinic Middle East, said: “Mediclinic is proud to partner with Etihad Airways on this new initiative which will enable their passengers to undergo COVID-19 PCR testing in the convenience of their homes prior to travel, or at one of our facilities in Abu Dhabi, Al Ain or Dubai, should they prefer. All testing is carried out by a trained professional, and our dedicated COVID-19 testing laboratories in Abu Dhabi and Dubai mean that results are available quickly and accurately.”

If your test result is negative, then you are free to book the ticket and travel immediately, if however if your result comes out to be positive you won’t be able to travel on the Etihad flight.