SITA expands Operational Capabilities with ASISTIM acquisition, strengthening Airline Partnerships.
SITA, the leading technology provider for air transport, has entered the operations-as-a-service market. It acquired ASISTIM, renowned for airline flight operations services. This strategic move highlights SITA’s continuous pursuit of innovative solutions to help airlines manage challenges and enhance air travel for everyone. This deal strengthens SITA’s position as a top partner for ambitious airlines, offering comprehensive solutions regardless of size or passenger volume. Additionally, as air travel evolves, airlines face challenges like staff shortages, rising costs, and changing demands.
SITA’s acquisition of ASISTIM addresses these challenges by providing centralized Operations Control Center (OCC) services for multiple customers simultaneously. Additionally, SITA now controls its OCC, enabling closer monitoring and further optimization of its technology, enhancing its innovative solutions.
David Lavorel, CEO of SITA, said “Acquiring ASISTIM is a big move for SITA’s Managed Services portfolio journey. It’s a step towards our goal of supporting all airlines by making our top capabilities and expertise available to them. In this case it’s OCC services, whether we take on full OCC activities or just a subset. By centralizing OCC services, we help airlines manage daily or peak operations more smoothly, delivering a scalable solution for all sizes. Now, we’re ready to build on ASISTIM’s legacy of service excellence to expand our offerings. We’ll also integrate their key operational insights into our plans for further developing our software products. This will solidify our position as the go-to OCC provider and is another bold step in SITA’s vision to offer a full range of products and services in the air transport industry.”
By combining ASISTIM’s expertise with SITA’s unique airline OCC software, IT solutions, and global customer reach, this enhanced service will allow more airlines to outsource critical operations. Consequently, it will help airlines address the challenges of recruiting, training, and retaining their OCC staff, ensuring they meet the highest operational standards.
SITA’s approach democratizes access to advanced technology, robust processes, and experienced personnel, previously reserved for larger operators. This development enables airlines to partner with a trusted operational ally to enhance efficiency, reliability, and scalability, regardless of size or passenger capacity.
Svensen Patrick Rossmann, ASISTIM founder and Managing Director, said “Joining forces with SITA is a huge milestone. Our combined expertise will help us lead change in our industry. SITA’s products, airline relationships, and 75 years of experience will help us set new standards and bring more value to airline operations.”
Founded 15 years ago, ASISTIM has established itself with its innovative triad of OCC, IT, and training academy services. Consequently, airlines benefit from a one-stop-shop offering managed OCC services, software integration, automation, and top-tier dispatcher training.
Also Read – ExecuJet MRO services sets New record for Airframe Heavy Checks
Now, supported by SITA, ASISTIM enhances its comprehensive service offering. This partnership strengthens its position as an industry leader, ensuring airlines receive unparalleled support and solutions.
Q. – What services is ASISTIM renowned for?
A. – Airline flight operations services.
Q. – How does SITA’s acquisition of ASISTIM benefit airlines?
A. – By providing centralized OCC services.
