Bombardier has introduced new smart service offering for defence customers by expanding its cost-per-flight-hour program with ‘Smart Services Defense’. The program is essentially for Bombardier’s Defense clients like growing special mission, medevac, head-of-state, and government operators who may require a specific maintenance plan considering their high utilization or unique operating profiles.
Bombardier claims that this is the ultimate turn-key defining cost-per-flight-hour solution providing clientele with comprehensive, peace-of-mind cost-per-flight-hour programs that bring budget predictability for essential aircraft parts and maintenance costs – including the added value of Bombardier’s Smart Services’ legacy of 35-plus years of cost-per-flight-hour expertise.
According to Bombardier the Smart Service Defense provides an easy option when it comes to all the maintenance needs, offering budget predictability and cost protection. The customers can also choose from wide selection of optional maintenance and operations cost offerings to design a program for maximum peace of mind.
“With Smart Services Defense, customers receive an enhanced cost coverage package that is customizable to their needs and backed by Bombardier’s more than three decades experience with cost-per-flight hour solutions,” says Paul Sislian, Executive Vice President, Aftermarket Services & Strategy, Bombardier.
Some of the other advantages of Smart Services Defense as explained by Bombardier include, complete maintenance cost coverage on major components such as aircraft systems components (scheduled and unscheduled) and landing gear overhaul, APU coverage for all Global platforms, parts shipping, technical publications, a guaranteed flight-hour rate throughout the term and more.
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The new offering can also be enhanced with key options including cost coverage for scheduled and unscheduled maintenance, Mobile Response Team (MRT) support, Bombardier’s Smart Link Plus connected aircraft program, High Utilization Maintenance Program and comprehensive onsite support from our expansive customer support team, Bombardier says.
