Textron Aviation Inc., a Textron Inc. company, announced it has supporting its 1CALL offering for Cessna Citation, Beechcraft King Air and Hawker customers operating in Central and South America. Along with its regional channel partners, TAM Aviação Executiva (TAM) and Central Charter de Colombia (Central Charter), Textron Aviation is providing AOG support tailored to meet the unique needs of customers throughout the region. , TAM is a Textron Aviation sales channel partner and authorized service facility which offers services such as aircraft maintenance, fixed based operations, aircraft management and aircraft charter. Central Charter has more than 36 years of experience in business aviation supports Textron Aviation customers in Central and South America. Their highly experienced team of technicians provides complete aircraft maintenance, repair and overhaul services.
“1CALL has been a resounding success for our customers and we continue to look for opportunities to further strengthen and expand its capabilities,” said Kriya Shortt, senior vice president, Customer Service. “By leveraging the in-region footprint of TAM and Central Charter, we are able to expedite support and minimize downtime, which provides greater AOG support than ever before to our customers operating in Central and South America.”
Citation, King Air and Hawker customers who need immediate support can contact the 1CALL team anytime by dialing +1.316.517.2090. offers technical support, expedited parts ordering, alternative lift solutions and mobile service unit scheduling. For AOG events in Central and South America, the 1CALL team now works directly with its in-region channel partners to expedite parts and mobilize AOG support.
Textron Aviation has a robust network of 34 authorized service facilities throughout the Central and South America region. Besides, the company also has seven dedicated field service representatives assisting customers with maintenance, inspections, parts, repairs, refurbishments and other specialized services for the entire range of Textron Aviation products.
